Presented the Gainsight Dashboard and Aaron saw it as a good starting point for operational visibility, but not yet actionable enough for adoption analytics or leadership reporting. Complete feedback:

What was well-received

Provides a high-level view of Feature Flags usage in the environment

Helps identify old or inactive flags and cleanup opportunities

Useful baseline metrics such as:

Flags and MTKs utilization

FME Usage

FME Feature Usage

Active flags overview

Primary gaps identified

Lack of team-level, service or project-level segmentation (project name only available in the Active Flags table but can not show it overtime in a graph)

Hard to extract strategic insights or support storytelling of adoption

Limited value for executive reporting or proving expansion benefits

Access is not frictionless (must open from email link each time)

Very limited flexibility for customization or deeper drill-downs